This page explains how to delete your Keeso account (the Keeso app, by Keeso) and the data associated with it.
Option 1: Delete inside the app
- Open Keeso and sign in.
- Go to Settings.
- Choose the option to delete your account and confirm.
Your account is removed right away and you are signed out on all devices.
Option 2: Request deletion by email
If you can't open the app, email support@keesoapp.com with the subject "Delete my Keeso account". Send it from the email address registered to your account so we can verify it's you. We'll confirm once the deletion is done.
If you are the only parent in a family
You can't delete your account while you are the only parent in a family that still has other members. Add another parent or remove the other members first, then delete your account.
What is deleted
Your profile and sign-in details, and the family data linked to your account. When you are the only member of a family, the whole family's data is deleted too, including events, tasks, lists, bills and budgets, documents and photos, contacts, medications, and saved places. Deletion is completed within 30 days.
What may be kept
We may keep limited information where we are legally required to, for example for tax, accounting, or fraud-prevention purposes. Subscription payments are processed by Google or Apple, who keep their own billing records under their own policies.
Subscriptions
Deleting your account does not cancel a paid subscription. Cancel it in Google Play (Payments & subscriptions) or in your Apple ID subscriptions before deleting your account.
See our Privacy Policy for more on how your data is handled.