Contact Us
Email us at support@keesoapp.com and we'll get back to you as soon as we can. To help us resolve things quickly, please include your device model, iOS version, and a short description of what happened.
Frequently Asked Questions
How do I invite family members?
Parents can find the family invite code in Settings. Share it with a family member, who can enter it when joining a family during sign-up or from inside the app.
How do I manage or cancel my Premium subscription?
Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Keeso. Cancelling stops renewal at the end of the current billing period, and you keep access until then.
How do I delete my account and data?
You can delete your account from Settings inside the app. You can also email us at the address above to request deletion. See how to delete your account and our Privacy Policy for details on how your data is handled.
I can't sign in or didn't receive my verification code
Check your spam folder and make sure you're using the email address you registered with. If the code still doesn't arrive, request a new one or contact us.
Why aren't I getting notifications?
Make sure notifications are enabled for Keeso in your iPhone's Settings app, and that you've turned on the notifications you want inside Keeso's own settings.